Warranty

KAWAI is one of the most renowned manufacturers of grand, upright, hybrid and digital pianos, and the name has stood for quality since 1927. Kawai stands behind this long history, and the knowledge and expertise that go into every instrument, by offering a manufacturer’s warranty to the original purchaser.

The contractual and/or statutory rights of the end customer shall not be affected by this warranty.

Upright Pianos:

10 years manufacturer’s warranty for the original purchaser, from the date of purchase.

Grand Pianos:

10 years manufacturer’s warranty for the original purchaser, from the date of purchase.

Hybrid Pianos:

10 years manufacturer’s warranty for the original purchaser from the date of purchase for the acoustic components, and 2 years for the electronic/digital components.

Digital Pianos:

2 years manufacturer’s warranty for the original purchaser, from the date of purchase.